Cancellation for services
Cancellation instructions for services
You have the right to cancel this contract within fourteen days without giving a reason. The cancellation period expires fourteen days after the day the contract is concluded. To exercise this right, notify VOLQID GmbH, Gurkensteig 9, 13159 Berlin, info@volqid.com, telephone +49 30 4849 1393, of your decision by a clear statement, such as a letter or email. You may use the form below, but this is not mandatory. Sending your cancellation before the period expires is sufficient.
Effects of cancellation
If you cancel, we will reimburse all payments received from you, including delivery costs, except additional costs resulting from choosing a delivery method other than the least expensive standard delivery offered. Reimbursement will be made without undue delay and no later than fourteen days after receiving your cancellation. We will use the original payment method unless expressly agreed otherwise, and you will incur no reimbursement fees. If you requested services to begin during the cancellation period, you must pay a proportionate amount for services provided up to the time we receive your cancellation, where the statutory conditions are met.
Model cancellation form
To VOLQID GmbH, Gurkensteig 9, 13159 Berlin, info@volqid.com:
I/We hereby cancel the contract concluded by me/us for the following service: …
Ordered on: …
Name and address: …
Date: …
Signature (only for notification on paper): …